Delivery Policy

Targetiv provides digital services. We do not ship physical products, so “delivery” means the handover of completed digital work.

What we deliver. Websites, web applications, design files, and related digital deliverables, as defined in your project proposal.

How we deliver. Work is delivered electronically: by deployment to your hosting or server, by transfer of files and access credentials, or through a shared cloud link, whichever suits the project. We confirm delivery by email.

Timelines. Each project’s delivery timeline is set out in its proposal and depends on the agreed scope and on timely input from you (content, feedback, approvals). We communicate any change to the timeline as soon as we are aware of it.

When delivery happens. Work begins after the agreed advance payment is received. Final delivery or transfer of ownership takes place once the agreed payment for that stage is complete.

After delivery. We provide a handover that may include documentation and a walkthrough, as agreed. Any ongoing maintenance or support is covered by a separate agreement.

Delivery issues. If you have not received a deliverable you expected, contact [email protected] or +880 1730 019 556 and we will resolve it promptly.